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designed to ensure customer satisfaction by providing clear guidelines for returning products and receiving refunds.
return and refund guidelines
Refund Policy
As a leading entrepreneur's agency, we take pride in offering unique, custom products tailored to your needs. Our commitment to quality and customer satisfaction is paramount, and we want to ensure a transparent and fair shopping experience for all our customers.
Non-Refundable Items:
Due to the custom nature of our products, we maintain a strict no-refund policy. This applies to all items available for purchase on our platform, including:
Apparel: Customized to your specifications and preferences.
Digital Products: Instantly delivered and non-reversible.
Services: Tailored specifically to your individual or business needs.
We understand the importance of making the right choice before purchasing and encourage you to review your order carefully, read product descriptions, and reach out to us with any questions before finalizing your purchase.
Understanding the Policy:
By completing your purchase with Seaux Savvy, you acknowledge and agree to this non-refundable policy. We provide detailed descriptions and customer support to assist you in making an informed decision.
Damaged or Incorrect Items:
While we do not offer refunds, we stand by the quality of our products. If you receive a damaged or incorrect item, please contact us within 24 hours of receiving your order at info@seauxsavvy or via phone, 832.981.3151. We will work with you to resolve the issue promptly, either through an exchange or store credit, depending on the situation.
Feedback and Concerns:
Your satisfaction is our top priority. If you have any concerns or feedback about your experience with Seaux Savvy, please contact our customer support team. We value your input and are constantly striving to improve our products and services.
Digital Product Policy
At Seaux Savvy, we are committed to providing our customers with exceptional digital products designed to enhance your e-commerce experience. Due to the nature of digital products and the immediate, irrevocable access they provide, we maintain a strict no-refund policy.
Non-Refundable Products:
All digital products available for purchase on the Seaux Savvy platform, including but not limited to templates, guides, and digital tools, are non-refundable. We believe in the quality and value of our products and provide comprehensive descriptions and previews to help you make an informed decision before purchasing.
Understanding the Policy:
By purchasing a digital product from Seaux Savvy, you acknowledge and agree to this non-refundable policy. We encourage you to read the product descriptions carefully, understand the features, and assess compatibility with your needs before making a purchase.
Customer Satisfaction:
Your satisfaction is important to us. While refunds are not provided for digital products, we are dedicated to addressing any concerns or issues you may encounter. Please contact our customer support team via email, info@seauxsavvy.com or phone, 832.981.3151 for assistance or to provide feedback.
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